{"id":150,"date":"2018-12-06T11:04:16","date_gmt":"2018-12-06T08:04:16","guid":{"rendered":"https:\/\/gazeteci.cumhuriyet.edu.tr\/?p=150"},"modified":"2018-12-06T11:04:16","modified_gmt":"2018-12-06T08:04:16","slug":"hastane-personeline-etkili-iletisim-yontemleri-egitimi","status":"publish","type":"post","link":"https:\/\/gazeteci.cumhuriyet.edu.tr\/?p=150","title":{"rendered":"Hastane personeline \u201cEtkili \u0130leti\u015fim Y\u00f6ntemleri\u201d e\u011fitimi"},"content":{"rendered":"<p>Sivas Cumhuriyet \u00dcniversitesi Sa\u011fl\u0131k Hizmetleri Uygulama ve Ara\u015ft\u0131rma Hastanesi\u2019nde Kalite Birimi taraf\u0131ndan hasta ve hasta yak\u0131nlar\u0131n\u0131n memnuniyetini art\u0131rmak ama\u00e7l\u0131 \u00e7al\u0131\u015fmalar devam ediyor.<\/p>\n<p>Bu kapsamda hasta ve hasta yak\u0131nlar\u0131 ile do\u011frudan ileti\u015fim kuran meslek gruplar\u0131ndan, g\u00fcvenlik g\u00f6revlileri, dan\u0131\u015fma ve hasta kar\u015f\u0131lama memurlar\u0131, polikliniklerde ve servislerde g\u00f6rev yapan sekreterler, b\u00fcro memurlar\u0131 ve morg \u00e7al\u0131\u015fanlar\u0131na \u2018Etkili \u0130leti\u015fim Y\u00f6ntemleri\u2019 konulu hizmet i\u00e7i e\u011fitim verildi.<\/p>\n<p>\u0130leti\u015fim Fak\u00fcltesi \u00d6\u011fretim \u00dcyesi Dr. \u00d6\u011fretim \u00dcyesi \u015eebnem \u00d6zdemir taraf\u0131ndan, Prof. Dr. Behsan \u00d6nol Konferans Salonu\u2019nda verilen e\u011fitimde\u00a0 ileti\u015fimde beden dilinin \u00f6nemi, empati yapma yetene\u011finin geli\u015ftirilmesi, ileti\u015fim kurmakta zorlan\u0131lan bireylerle ileti\u015fim kurma y\u00f6ntemleri gibi hususlara vurgu yap\u0131ld\u0131.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-151\" src=\"https:\/\/gazeteci.cumhuriyet.edu.tr\/wp-content\/uploads\/2018\/12\/\u015f\u00f6e-300x225.jpg\" alt=\"\" width=\"300\" height=\"225\" srcset=\"https:\/\/gazeteci.cumhuriyet.edu.tr\/wp-content\/uploads\/2018\/12\/\u015f\u00f6e-300x225.jpg 300w, https:\/\/gazeteci.cumhuriyet.edu.tr\/wp-content\/uploads\/2018\/12\/\u015f\u00f6e-768x576.jpg 768w, https:\/\/gazeteci.cumhuriyet.edu.tr\/wp-content\/uploads\/2018\/12\/\u015f\u00f6e-1024x768.jpg 1024w, https:\/\/gazeteci.cumhuriyet.edu.tr\/wp-content\/uploads\/2018\/12\/\u015f\u00f6e-600x450.jpg 600w, https:\/\/gazeteci.cumhuriyet.edu.tr\/wp-content\/uploads\/2018\/12\/\u015f\u00f6e.jpg 1280w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-152\" src=\"https:\/\/gazeteci.cumhuriyet.edu.tr\/wp-content\/uploads\/2018\/12\/\u015f\u00f6e2-300x225.jpg\" alt=\"\" width=\"300\" height=\"225\" srcset=\"https:\/\/gazeteci.cumhuriyet.edu.tr\/wp-content\/uploads\/2018\/12\/\u015f\u00f6e2-300x225.jpg 300w, https:\/\/gazeteci.cumhuriyet.edu.tr\/wp-content\/uploads\/2018\/12\/\u015f\u00f6e2-768x576.jpg 768w, https:\/\/gazeteci.cumhuriyet.edu.tr\/wp-content\/uploads\/2018\/12\/\u015f\u00f6e2-1024x768.jpg 1024w, https:\/\/gazeteci.cumhuriyet.edu.tr\/wp-content\/uploads\/2018\/12\/\u015f\u00f6e2-600x450.jpg 600w, https:\/\/gazeteci.cumhuriyet.edu.tr\/wp-content\/uploads\/2018\/12\/\u015f\u00f6e2.jpg 1280w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"mh-excerpt\"><p>Sivas Cumhuriyet \u00dcniversitesi Sa\u011fl\u0131k Hizmetleri Uygulama ve Ara\u015ft\u0131rma Hastanesi\u2019nde Kalite Birimi taraf\u0131ndan hasta ve hasta yak\u0131nlar\u0131n\u0131n memnuniyetini art\u0131rmak ama\u00e7l\u0131 \u00e7al\u0131\u015fmalar devam ediyor. Bu kapsamda hasta <a class=\"mh-excerpt-more\" href=\"https:\/\/gazeteci.cumhuriyet.edu.tr\/?p=150\" title=\"Hastane personeline \u201cEtkili \u0130leti\u015fim Y\u00f6ntemleri\u201d e\u011fitimi\">[&#8230;]<\/a><\/p>\n<\/div>","protected":false},"author":1,"featured_media":151,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-150","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-kunye"],"_links":{"self":[{"href":"https:\/\/gazeteci.cumhuriyet.edu.tr\/index.php?rest_route=\/wp\/v2\/posts\/150","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gazeteci.cumhuriyet.edu.tr\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gazeteci.cumhuriyet.edu.tr\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gazeteci.cumhuriyet.edu.tr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gazeteci.cumhuriyet.edu.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=150"}],"version-history":[{"count":1,"href":"https:\/\/gazeteci.cumhuriyet.edu.tr\/index.php?rest_route=\/wp\/v2\/posts\/150\/revisions"}],"predecessor-version":[{"id":153,"href":"https:\/\/gazeteci.cumhuriyet.edu.tr\/index.php?rest_route=\/wp\/v2\/posts\/150\/revisions\/153"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gazeteci.cumhuriyet.edu.tr\/index.php?rest_route=\/wp\/v2\/media\/151"}],"wp:attachment":[{"href":"https:\/\/gazeteci.cumhuriyet.edu.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=150"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gazeteci.cumhuriyet.edu.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=150"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gazeteci.cumhuriyet.edu.tr\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}